July 15, 2011
Heath Robinson User-Created FeaturesJust a quick example of a Google+ user (Rich Kiker) tweeting about how to mimic a wanted feature from Twitter using another feature of Google+:
"Want to save favorites in #GPlus? Create an empty circle and share fav posts with that circle. All favs stored. Done."
This is actually very common. Users often find ingenius ways to shoehorn in features they find useful that we didn't think of.
In design terms, this is like those paths we find in parks that nobody deliberately built, but users have worn by repeatedly taking shortcuts, going the way they wanted to go, not necessarily the way we planned that they should.
The smart park ranger takes the hint and puts a proper path there. The unenlightened park ranger will put up a sign saying "keep off the grass".
Posted 3 weeks, 6 days ago on July 15, 2011