April 23, 2016
Does Your Tech Idea Pass The Future Dystopia Test?One thing that at times fascinates and at times appals me is the social effect that web applications can have on us.
Human beings learn fast, but evolve slowly. Hence we can learn to program a video recorder, but living a life that revolves around video recorders can be toxic to us. For all our high-tech savvy, we are still basically hominids, adapted to run from predators and pick fleas off of each other, but not adapted for Facebook or Instagram or Soundcloud.
But the effects of online socialisation are now felt in the Real World - you know, the one we used to live in? People who, just 3-4 years ago, were confined to expressing their opinions on YouTube are now expressing them on my television and making pots of real money.
Tweets are building (and ending) careers. Soundcloud tracks are selling out tours. Facebook viral posts are winning elections. MySpace users are... well, okay, maybe not MySpace users.
For decades, architects and planners obsessed over the design of the physical spaces we live and work in. The design of a school building, they theorise, can make a difference to the life chances of the students who learn in it. The design of a public park can increase or decrease the chances of being attacked in it. Pedestrianisation of a high street can breath new life into local shops, and an out-of-town shopping mall can suck the life out of a town centre.
Architects must actively consider the impact of buildings on residents, on surrounding communities, on businesses, on the environment, when they create and test their designs. Be it for a 1-bed starter home, or for a giant office complex, they have to think about these things. It's the law.
What thought, then, do software developers give to the social, economic and environmental impact of their application designs?
Having worked on "Web 2.0" sites of all shapes and sizes, I have yet to see teams and management go out of their way to consider such things. Indeed, I've seen many occasions when management have proposed features of such breath-taking insensitivity to wider issues, that it's easy to believe that we don't really think much about it at all. That is, until it all goes wrong, and the media are baying for our blood, and we're forced to change to keep our share price from crashing.
This is about more than reliability (though reliability would be a start).
Half-jokingly, I've suggested that teams put feature requests through a Future Dystopia Test; can we imagine a dark, dystopian, Philip K Dick-style future in which our feature has caused immense harm to society? Indeed, whole start-up premises fail this test sometimes. Just hearing some elevator pitches conjures up Blade Runner-esque and Logan's Run-ish images.
I do think, though, that we might all benefit from devoting a little time to considering the potential negative effects of what we're creating before we create it, as well as closely monitoring those effects once it's out there. Don't wait for that hysterical headline "AcmeChat Ate My Hamster" to appear before asking yourself if the fun hamster-swallowing feature the product owner suggested might not be such a good thing after all.
This blog post is gluten free and was not tested on animals
Posted 1 year, 9 months ago on April 23, 2016