April 27, 2017
20 Dev Metrics - The Story So FarSo, we're half way into my series 20 Dev Metrics, and this would seem like a good point to pause and reflect on the picture we're building so far.
I should probably stress - before we get into a heated debate about all of the 1,000,001 other things we could be measuring while we do software development - that my focus here is primarily on two things: sustaining the pace of innovation, and delivering reliable software.
For me, sustaining innovation is the ultimate requirements discipline. Whatever the customer asks for initially, we know from decades of experience that most of the value in what we deliver will be added as a result of feedback from using it. So the ability to change the code is critical to achieving higher value.
Increasing lead times is a symptom, and our metrics help us to pinpoint the cause. As code gets harder and harder to change, delivery slows down. We can identify key factors that increase the cost of change, and teams I've coached have reduced lead times dramatically by addressing them.
Also, when we deliver buggy code, more and more time is spent fixing bugs and less time spent adding value. It's not uncommon to find products that have multiple teams doing nothing but fixing bugs on multiple versions, with little or no new features being added. At that point, when the cost of changing a line of code is in the $hundreds, and the majority of dev effort is spent on bug fixes, your product is effectively dead.
And maybe I'm in a minority on this (sadly, I do seem to be), but I think - as software becomes more and more a part of our daily lives, and we rely on it more and more - what we deliver needs to be reliable enough to depend on. This, of course, is relative to the risks using the software presents. But I think it's fair to say that most software we use is still far from being reliable enough. So we need to up our game.
And there's considerable overlap between factors that make code reliable, and factors that impede change. In particular, code complexity increases the risks of errors as well as making the code harder to understand and change safely. And frequency and effectiveness of testing - e.g., automating manual tests - can have a dramatic impact, too.
My first 10 metrics will either reveal a virtuous circle of high reliability and a sustainable pace, or a vicious cycle of low quality and an exponentially increasing cost of change.
The interplay between the metrics is more complex than my simplistic diagrams can really communicate. In future posts, I'll be highlighting some other little networks of interacting metrics that can tell us more useful stuff about our code and the way we're creating it.
Posted 2 years, 9 months ago on April 27, 2017