March 7, 2008
Beaten By Bad Bean BurgerI just got back from having lunch with some friends in town. Actually, I only ate a few mouthfuls of my lunch, and I'm still hungry.
I ordered a "spicy bean burger with fries and extra cheese and mushroom topping". It cost 10 quid(about $20), which is close to gourmet restaurant prices. But it was about as far from cordon bleu as you could get.
"Who ordered the Windows Vista?"
The fries were obviously of the frozen oven-ready variety, and were undercooked. The bean burger was overcooked to the point where I wasn't entirely sure if I was eating something organic. The extra cheese and mushroom topping was missing. The barbeque source was inedible. It was so sickly sweet that I thought I was literally going to throw up.
I would expect better from a "greasy spoon" (a sort of down-market kind of cafe for truckers here in the UK) at a third of the price.
I know the score. I've watched Ramsay's Kitchen Nightmares. I know you can make a much, much better bean burger for a tenner - with fresh ingredients prepared and served with a little bit of care - and still make a healthy profit.
The chef and staff in the pub in question obviously just don't care. Anybody who can send out slop like that quite patently has zero pride in their work. And to charge those kind of prices for the reheated rubbish they serve up - well, I'm sure Chef Ramsay would tell them that they're taking the f***ing p*ss.
Luckily, in Britain now, food that bad is becoming rarer. If only the same were true of the software industry, eh? There are VBA programmers earning upwards of $400,000 a year churning out the most heinously badly constructed code in investment banks, for example. In a restaurant, a head chef may refuse to send a badly cooked dish. But in IT, we seem to have no qualms about shipping some truly awful code and expecting customers to pay over the odds for it.
And if the customer complains, we just spit in his soup...
Posted 10 years, 9 months ago on March 7, 2008